Impressum & Privacy Policy

Impressum

Information pursuant to § 5 (1) Austrian E-Commerce Act (E-Commerce-Gesetz)
Disclosure in accordance with §§ 24, 25 Austrian Media Act (Mediengesetz)

Media proprietor, publisher and producer:
Maida Stevic
Attemsgasse 31
A-1220 Vienna

Email: info@build4dialogue.com

Chamber of Commerce membership: Vienna Economic Chamber

Applicable trade and employment regulations:
Austrian Trade, Commerce and Industry Regulation Act (Gewerbeordnung)

The basic purpose of the website (editorial policy):
Providing information about and promoting its own services

Ownership structure:
Fully owned by Maida Stevic

Objects of the company:
Providing services in fields of coaching, analysis, and processes.

Privacy Policy

Data Privacy Notice

1.Processing of personal data

Categories of personal data processed and purpose of the processing

When You visit our websites or use our applications, or You have a business relationship with us (“Relationship”), we may process the following categories of Your personal data:

Your contact information, such as full name, work address, work telephone number, work mobile phone number and work email address;
Organizational information, including job position and company name;
Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
Information submitted as part of a support request, survey, or comment or forum post;
Further personal data that you provide by filling in forms in our Relationship and
Information on your interaction with the Relationship, including your device and user identifier, information on your operating system, sites and services accessed during your visit, and the date and time of each visitor request.

We process your personal data for the following purposes:

To fulfil the Relationship, which includes creating and administering your online account, updating, securing, and troubleshooting, providing support, as well as improving and developing our Relationship;

Planning, performing and managing the (contractual) relationship:

To bill you;
To verify your identity;
To create a personal profile containing business-related information on interactions between you and us with the aim of being able to offer you and the company you work for relevant information and suitable offers for our services and products and to improve our personal communication with you;
Communicating with you about our products, services and projects, e.g. by responding to inquiries or requests or providing you with information about our services;
To answer and fulfil your requests or instructions;
To process your order or to provide you with access to specific information or offers;
To contact you with information and offers concerning our services, to send you further marketing information, Administrating and perform market analysis, sweepstakes, contests, or other customer activities or events, and
As reasonably necessary to enforce, establish or preserve a legal claim or defence to prevent fraud or other illegal activities.

2.Processing of personal data for customer satisfaction surveys and for direct marketing

Where and as permitted under applicable law, we may process your contact information for direct marketing purposes (e.g. trade show invitations, newsletters with further information and offers concerning our products and services) and to carry out customer satisfaction surveys, in each case also by e-mail. You may object to processing your contact data for these purposes at any time by writing to info@build4dialogue.com or by using the opt-out mechanism provided in the respective communication you received.

3. Transfer and disclosure of personal data

We only transfer your personal data as described below:

Service Providers

We engage other companies to perform functions on our behalf, such as IT services or payment processing services. These companies process personal data only for the purpose of such services.

Other third parties

We may transfer personal data to other third parties in connection with complying with legal obligations or establishing, exercising or defending rights or claims (e.g., for court and arbitration proceedings, to regulators, law enforcement and government authorities, to attorneys and consultants).

The recipients of your personal data may be located outside of the country in which you reside. Personal data published by you on our online platforms (such as chat rooms or forums) may be globally accessible to other registered users of the respective online platform.

4.Retention periods

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary for the purposes for which they were collected or otherwise processed, or to comply with legal obligations (such as retention obligations under tax or commercial laws).

5. Your rights

The data protection laws in the jurisdiction in which you reside may entitle you to specific rights in relation to your personal data.

In particular, and subject to the legal requirements, you may be entitled to:

Obtain from us confirmation as to whether or not personal data concerning you are being processed, and where that is the case, access to the personal data;
Obtain from us the correction of inaccurate personal data concerning you;
Obtain from us the erasure of your personal data;
Obtain from us restriction of processing regarding your personal data;
Data portability concerning personal data, which you actively provided;
Object, on grounds relating to your particular situation, to the further processing of personal data concerning you; and
Withdraw your consent to our processing of your personal data.

6.Security

To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, we use adequate physical, technical and organizational security measures.

7.Data privacy contact

We provide support with any data privacy-related questions, comments, concerns or complaints, or in case you wish to exercise any of your data privacy related rights. The Data Privacy Organization may be contacted at: info@build4dialogue.com.

We will always use reasonable efforts to address and settle any requests or complaints you bring to our attention. Besides contacting the Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

8. Processing under the EU’s General Data Protection Regulation

This section applies and provides you with further information if your personal data is processed by a service provider located in the European Economic Area.

To provide online services and functions, which include creating and administering your online account, updating, securing, and troubleshooting, providing support, as well as improving and developing our Online Offerings

Contract Performance (Article 6 (1) (b) General Data Protection Regulation)